End-to-End Digital Services
to Accelerate Your Transformation
Strategic ServiceNow Solutions
Transform your business with our expert ServiceNow consulting and implementation services. We offer strategic guidance, seamless integration, and tailored solutions to drive efficiency and innovation. Trust our certified team to deliver customized, successful ServiceNow implementations.
Optimize Your Operations
Enhance your business operations with our comprehensive ServiceNow solutions. We provide streamlined processes, automated workflows, and optimized service delivery to maximize your operational efficiency and effectiveness.
Our Journey
Discover how our expertise in ServiceNow consulting has propelled us to the forefront of the industry.
At AksesLab, we are dedicated to delivering exceptional ServiceNow solutions that empower businesses to achieve their full potential. Our commitment to innovation and excellence drives our success and sets us apart in the IT consulting landscape.
Consulting Services
Our experts perform analysis and assessment of your solutions and processes, as well as their readiness for ServiceNow implementation. ServiceNow consulting services help to select an optimal solution to meet your business needs:
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Develop a roadmap & detailed implementation plan
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Define the required customizations & integrations
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Consult on plugins for custom-made functionalities
Migration to ServiceNow
We will walk you through the complex process of replacing your legacy ITSM system or numerous single-point tools with a unified ServiceNow system. This service scope covers:
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Choosing migration strategy & its execution
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Data migration and integrations setup
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QA & post-go-live support after the launch
ITSM Implementation
We provide end-to-end ServiceNow implementation services – from gap analysis, roadmap, and instance setup to custom functionality development, integrations, & post-go-live support. Our ITSM expertise covers:
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Incident/problem/change/request management
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Service catalog and provisioning, SLA & OLA
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Interactive dashboards, self-service portal, etc.
ITOM Implementation
We help you enable ServiceNow ITOM components – Visibility, Health, Optimization – focused on eliminating silos in infrastructure operations. The scope of service includes:
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CMDB discovery for on-prem or cloud infrastructure
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Service Mapping, Event Management
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Monitoring and Notifications Integration
Custom Modules Development
We can develop any custom solution from scratch that will be tailored to your business needs and requirements. Here are examples of custom modules AksesLab can build on the ServiceNow platform:
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Human Resources: automation of standard HR processes
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Compliance Assessment: regulatory & industry requirements
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Time Tracking solution: incl. timesheet approval
Analytics & Reporting
AksesLab can help you make informed decisions and enable exceptional business performance with integrated data analytics solutions from ServiceNow, including ServiceNow Reporting, Performance Analytics, User Experience Analytics, and Process Mining. Our services include:
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Data management assessment & BI consulting
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Implementation of ServiceNow Platform Analytics applications
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Development of custom KPIs, reports, and dashboards
Managed Services
Adopt a new approach to managing your IT ecosystem. Take a step back from time- and resource-consuming maintenance of complex IT landscape and delegate your IT operations to AksesLab. Our seasoned experts cover a full range of services for your convenience, from governing your cloud environments and establishing DevOps best practices to implementing cutting-edge security solutions.
Healthcare
Explore our specialized ServiceNow solutions designed to address the unique challenges of the healthcare industry.
Financial Services
Discover how our ServiceNow expertise can drive digital transformation and compliance in the financial services sector.
Manufacturing
Optimize your manufacturing operations with our tailored ServiceNow solutions for enhanced productivity and process efficiency.
Industry Focus
Our Approach
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Strategic Analysis
Identifying opportunities and challenges for sustainable business growth
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Tailored Strategies
Crafting customized ServiceNow solutions aligned with your business objectives
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Effective Execution
Delivering impactful and sustainable results through seamless ServiceNow implementation
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Continuous Support
Providing ongoing monitoring and support to ensure ServiceNow optimization and success